™
AI agents & Agentic AI as a Service
Task-specific and multi-agent systems that read, reason and act across your tools, delivered and operated as a managed service.
AI Services
AIAutomation
We automate repetitive, document-heavy and decision-heavy work with AI, from intelligent workflows and document processing to secure AI agents we build, host and operate for you as a managed service (Agentic AI as a Service).
Agentic AI as a ServiceAI agents we build, host and run
Human-in-the-loopapprovals for every sensitive action
Measurabletime and cost saved per workflow
What’s Included
Our capabilities
Intelligent automation and managed AI agents (Agentic AI as a Service): document processing, workflow automation, copilots and multi-agent systems.
Intelligent document processing
Extract, classify and validate data from forms, invoices, claims, referrals and contracts with AI.
Workflow & process automation
Automate hand-offs, approvals and data entry across systems, combining AI with RPA and APIs.
Copilots & AI assistants
Assistants grounded in your knowledge (RAG) for staff, customers and patients, with citations.
Systems integration
Secure connections to CRM, ERP, EHR, ticketing, email and IoT platforms so automation takes real action.
Guardrails & managed operations
Permissions, approvals, audit logs, monitoring, cost control and continuous improvement.
Healthcare IoT
Edge AI for connected care
AI that runs at the bedside, on smart IV pumps, wearable ECG patches and room gateways, so the right clinician is alerted within seconds, even on a slow network.
Wearable ECG & vitals
ECG patches and vitals sensors are screened on the device or a bedside gateway for rhythm changes and early-warning-score trends, then flagged for clinician review. Only events and summaries go to the cloud.
Smart infusion pumps
IV pump data is checked against orders and drug-library limits at the edge. Occlusion, dose and rate anomalies are routed to the right nurse in seconds.
Works when the network doesn’t
Models run beside the patient, so alerting keeps working when hospital Wi-Fi is slow or down and syncs once the connection returns.
Private & integrated
Less patient data leaves the room. Alerts flow into the EHR (HL7 FHIR), nurse call and secure messaging, designed around HIPAA, PHIPA and PIPEDA.
Alerts support clinical judgement and never replace it. Where a solution is regulated as a medical device (FDA or Health Canada), we build with the required quality and validation processes.
Use Cases
Where it delivers value
Proven patterns across the industries we serve.
Prior-authorization preparation, patient intake triage, referral and scheduling assistants.
First-notice-of-loss intake, claims document review and fraud-signal flagging.
Agents that resolve routine requests and hand complex cases to staff with full context.
Invoice processing, reconciliations, report generation and data entry across systems.
Lead research, qualification, proposal drafting and CRM hygiene.
Ticket triage, runbook automation and IoT alert investigation.
HealthcareInsuranceFinancial servicesManufacturingRetailAgricultureReal estate
How We Deliver
A clear, five-step approach
Every engagement follows the same proven path, shaped around your goals, risks and timelines.
- 01
Discover
Map high-value workflows, decisions and hand-offs suited to AI agents.
- 02
Design
Define agent roles, tools, guardrails, approvals and success metrics.
- 03
Build
Build agents with LLMs, retrieval and secure integrations to your systems.
- 04
Operate
Host, monitor and support agents with full audit trails.
- 05
Evolve
Tune prompts, tools and models from feedback to raise accuracy and ROI.
What you get
- Agent design and risk assessment
- Production AI agents and integrations
- Guardrail and approval policies
- Monitoring dashboard and audit logs
- Monthly performance and cost reports
Technologies & frameworks
OpenAIAnthropic ClaudeAzure OpenAIAmazon BedrockGoogle Vertex AILangGraphModel Context Protocol (MCP)Vector databasesUiPathMicrosoft Power Automate
We are platform-neutral and work within your existing cloud, security and data standards.
Where We Work
Serving clients in 5 countries
Onshore, nearshore and offshore delivery from our teams in Canada and India, with the time-zone overlap and data-residency options each region needs.
USUnited States
Nearshore from Canada with full time-zone overlap, or cost-effective offshore delivery from India.
CACanada
Onshore team in Alberta for same-time-zone collaboration, on-site workshops and Canadian data residency.
INIndia
Local engineering centre in Secunderabad, Hyderabad, for direct engagement and scalable delivery.
AEUAE
Delivery from India with a strong working-day overlap with Gulf Standard Time.
AUAustralia
Delivery from India with morning overlap for Australian teams and follow-the-sun support.
FAQ
Common questions
Quick answers about AI Automation.
What is Agentic AI as a Service?
It is a managed service where we design, build, host and continuously improve AI agents for you. Instead of buying separate tools and hiring specialists, you get working agents that automate tasks across your systems, operated under agreed service levels.
How is an AI agent different from a chatbot?
A chatbot answers questions. An AI agent can plan multi-step work and take actions, such as looking up records, updating systems, drafting documents and escalating to people, within the permissions and approvals you set.
What processes are best suited to AI automation?
Work that is repetitive, rules-heavy or document-heavy, such as intake, data entry, claims and invoice processing, scheduling, reporting and first-line support, usually delivers the fastest return.
Are AI agents safe for regulated industries like healthcare?
Yes, when designed correctly. We apply least-privilege access, human approval for sensitive actions, full audit logs and data-residency controls, and we work under a Business Associate Agreement where HIPAA applies.
Can AI alerts keep working at the bedside if the network goes down?
Yes. With edge AI, the models run on the device or a bedside gateway, so alerts from wearable ECG patches, vitals sensors and smart infusion pumps keep working through slow or lost connections and sync to the EHR when the network returns. Alerts are designed to support clinicians, not replace their judgement.
How quickly can we launch our first agent?
A focused first agent typically reaches a production pilot in 4 to 8 weeks, depending on integrations and approvals.
Ready to get started?
Tell us about your goals and we’ll propose the right team, plan and engagement model.